RMA REQUEST FORM
RMA Dept. Phone: (305)500-9081
RMA Dept. Fax: (305)500-9085
E-mail: rma@tecnosur.net
IMPORTANT PROCEDURES!
- Please complete the RMA form with detailed descriptions of the problem for your product.
- Fax this completed RMA form with a copy of the original purchase invoice to (305)500-9085.
- All RETURNING product serial numbers must match with the original invoice.
- The RMA Dept. will Fax back to you a RMA number within 245hrs or provide a reason for RMA denial.
- After you receive a RMA number, then you may return your defective products to TecnoSur.
- Your assigned RMA number is valid for 30 days from the date of issue.
- Please write the RMA number on the outside of your shipping box(on the address line).
Complete this form print it and fax it to the RMA Dept. WITH a copy of your purchase INVOICE Company___________________________Customer#_______________
Address___________________________ City________________________
State________________Zip_________________Phone_______________________
Fax_________________Contact Person__________________Date of Fax_________
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ITEM # |
FULL SERIAL |
INVOICE # and DATE |
DETAILED PROBLEM |
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| Special Request: |
| FOR TECNOSUR RMA USE ONLY |
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